Sell end-to-end on WhatsApp
Recover abandoned carts, filter fake COD orders, show a native catalog and take UPI payments right in the chat — then bring customers back with campaigns.
See it live
A d2c & e-commerce conversation, running end-to-end
Kalaa Store
online
30%
Carts recovered
↓ RTO
Fewer fake COD
3×
Repeat orders
The challenge
Sound familiar?
If any of these hurt, WhatsApp automation with WaZappy is built to fix them.
- ✕High COD RTO and fake orders
- ✕Abandoned carts never recovered
- ✕Support drowns in “where is my order?”
- ✕Low repeat purchase rate
Use cases
What you can automate for d2c & e-commerce
Abandoned-cart recovery
Nudge shoppers who dropped off with their exact cart and one-tap checkout.
COD confirmation
Confirm COD orders and filter fakes before you ship — cut RTO losses.
Catalog + UPI checkout
Browse, add to cart and pay by UPI/card in chat, with GST invoicing.
Order tracking
Live status from confirmed to delivered — fewer support tickets.
Win-back campaigns
Segmented broadcasts and drips for re-orders and restocks drive repeat revenue.
Yes, through the REST API and webhooks — your store pushes cart and order events into a flow, and the flow pushes status updates back to the customer on WhatsApp. Any platform that can call an HTTP endpoint works. Tell us which one you use and our team will wire it up with you.
Yes — UPI (collect & intent), cards and wallets in-chat, with tax, shipping, discounts, GST invoicing and auto-reconciliation.
A store webhook triggers a WhatsApp message with the exact cart and one-tap checkout, followed by timed reminders.
Yes — a COD confirmation flow verifies the order and can require a small UPI advance, cutting RTO losses.
Yes — segment customers and send Meta-approved template broadcasts and drips with delivery and read reports.
More industries
Explore other industries
Ready to automate d2c & e-commerce on WhatsApp?
Sign up free, or call our team and we’ll build your first d2c & e-commerce flow with you.
Ready to put WhatsApp to work?
Start on the free plan, connect your number, and send your first automated reply today. No setup fee, no card.
Free plan · No setup fee · Messages billed by Meta at cost