Use cases
60+ ways to put WhatsApp to work
From lead capture and slot-finder bookings to catalog checkout, GST invoicing, broadcast & drip campaigns, AI and integrations — here’s what teams automate with WaZappy.
Lead generation & sales
10Click-to-WhatsApp ad lead capture
Greet and qualify Meta ad leads in seconds.
Instant lead auto-reply
Never leave an enquiry waiting.
AI lead qualification
Ask smart questions and capture intent.
Lead scoring & hot-lead routing
Send the best leads to the right agent first.
Missed-call → WhatsApp follow-up
Turn missed calls into conversations.
Website / QR chat to WhatsApp
Move web visitors into WhatsApp instantly.
Instant quotation & pricing
Auto-send quotes and price lists.
Automated follow-up sequences
Nudge until the deal is won.
CRM/ERP sync via API
Keep contacts and deals up to date.
Pipeline stage updates
Move contacts through your sales pipeline.
Booking & scheduling
7Appointment booking
Let customers self-book in chat.
Slot finder (Google Calendar)
Show real free slots and book instantly.
Demo / test-drive booking
Fill your calendar automatically.
Table / seat reservations
Take bookings with special-occasion notes.
Reminders & rescheduling
Cut no-shows with timely nudges.
Site-visit booking with location pin
Book visits and share the map.
Service appointment scheduling
Book service visits with reminders.
Commerce & payments
10WhatsApp catalog browsing
Show products natively in chat.
Cart & order taking
Take orders with a guided cart.
UPI payment collection
Collect UPI collect/intent in chat.
Card & wallet payments
Accept cards and wallets securely.
Abandoned-cart recovery
Bring shoppers back to checkout.
COD confirmation & fake-order filter
Cut RTO losses.
Order status updates
Confirmed → shipped → delivered.
GST-compliant invoicing
Auto invoices for every order.
Catalog product sharing
Send catalog products in chat.
Re-order & restock campaigns
Drive repeat revenue.
Support & team inbox
7Shared team inbox
The whole team on one number.
Auto-reply FAQ bot
Answer common questions instantly.
Business-hours routing
Handle enquiries after hours.
Smart agent handoff
Escalate to a human when needed.
Departments, priority & labels
Organise every conversation.
CSAT & feedback collection
Measure and improve service.
Internal notes & assignment
Collaborate on every chat.
Marketing & campaigns
7Broadcast template campaigns
Reach thousands, compliantly.
Drip campaigns
Automated timed message series.
Segmented audiences
Target the right customers.
Opt-out handling
Stay compliant automatically.
Festival & offer blasts
Announce sales and offers.
Win-back campaigns
Re-engage lapsed customers.
Delivery, read & click reports
See what actually worked.
AI automation
5AI auto-reply over your knowledge base
Accurate answers, 24/7.
Intent classification & routing
Send chats down the right path.
Data extraction from messages
Pull name, date, amount and more.
Image & document reading (vision)
Understand photos and PDFs.
Smart escalation
Hand off complex queries to agents.
Integrations & operations
8Google Sheets 1-click broadcast
Message a whole sheet at once.
Google Sheet lead sync
Log every lead in real time.
Google Calendar booking
Book with Meet links.
Google Drive file send
Send brochures and invoices.
Webhook triggers (Razorpay / CRM / API)
Start flows from any app.
REST API automation
Send and manage programmatically.
GST invoicing & filing data
GST-compliant invoices from every order.
Accounting export via API
Push orders and payments to your books via API.
Email, alerts & auth
6Email campaigns (custom sender)
Send from your own domain.
Transactional emails + delivery reports
Reliable, tracked email.
Team alerts (WhatsApp / email / webhook)
Never miss a hot lead.
OTP authentication
Secure logins and confirmations.
KYC document collection
Collect and validate docs.
Number-ban-safe official API
Policy-compliant messaging.
Can’t find your use case?
If it involves WhatsApp, chances are we can automate it. Tell us what you need.
Ready to put WhatsApp to work?
Start on the free plan, connect your number, and send your first automated reply today. No setup fee, no card.
Free plan · No setup fee · Messages billed by Meta at cost