Every shipment update, on WhatsApp
Send real-time tracking and delivery updates, confirm addresses, resolve NDRs and collect COD confirmations automatically — cutting support load and failed deliveries.
See it live
A logistics & delivery conversation, running end-to-end
SwiftShip
online
↓ NDR
Failed deliveries
↓
Support tickets
24/7
Tracking
The challenge
Sound familiar?
If any of these hurt, WhatsApp automation with WaZappy is built to fix them.
- ✕High failed-delivery (NDR) rates
- ✕Support flooded with tracking queries
- ✕Wrong or incomplete addresses
- ✕COD reconciliation issues
Use cases
What you can automate for logistics & delivery
Shipment tracking
Customers track orders in chat; proactive status updates go out automatically.
Address confirmation
Confirm and fix delivery addresses before dispatch.
NDR resolution
Re-attempt or reschedule failed deliveries with a tap.
COD confirmation
Verify COD orders to reduce returns.
Delivery feedback
Collect proof-of-delivery and feedback instantly.
Yes — a shipment webhook triggers proactive WhatsApp status updates at every stage.
Yes — confirm addresses before dispatch and let customers reschedule failed deliveries in one tap.
Yes — self-service tracking in chat, connected to your systems via HTTP/webhook nodes.
Yes — COD confirmation flows verify orders and cut returns.
Yes — capture confirmation and feedback instantly after delivery.
More industries
Explore other industries
Ready to automate logistics & delivery on WhatsApp?
Sign up free, or call our team and we’ll build your first logistics & delivery flow with you.
Ready to put WhatsApp to work?
Start on the free plan, connect your number, and send your first automated reply today. No setup fee, no card.
Free plan · No setup fee · Messages billed by Meta at cost